Privacy Policy

Last updated: 6/20/2025

1. Information We Collect

When you use BugNugs, we collect information necessary to provide our service. This includes your email address, name, and organization information from your authentication provider (such as Atlassian). We also access bug tracking data from your connected systems to provide analytics and insights.

2. How We Use Your Information

We use your information solely to provide and improve the BugNugs service. This includes analyzing bug tracking data to generate insights, sending alerts when configured, and maintaining your account. We do not use your data for advertising or marketing purposes.

3. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share aggregated, anonymized data for analytics purposes. We use PostHog for product analytics, which helps us understand how our service is used and improve the user experience.

5. Third-Party Services

BugNugs integrates with third-party services like Atlassian Jira to access your bug tracking data. We only access the minimum data necessary to provide our service. Your use of these third-party services is governed by their respective privacy policies.

6. Analytics and Tracking

We use PostHog for product analytics to understand how users interact with our service. This helps us improve the user experience and identify issues. PostHog may collect usage data, but we do not track personal browsing behavior outside of our service.

7. Data Retention

We retain your data only as long as necessary to provide our service or as required by law. You can delete your account and all associated data at any time through the account settings in our application.

8. Your Rights

You have the right to access, update, or delete your personal information. You can export your data or delete your account at any time through our service. If you have questions about your data, please contact us through our website.

9. Cookies and Local Storage

We use cookies and local storage to maintain your session and provide a better user experience. These are essential for the operation of our service. We do not use tracking cookies for advertising purposes.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. Changes are effective immediately upon posting.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website at www.canix.com.