Terms of Service
Last updated: 6/20/2025
1. Acceptance of Terms
By accessing and using BugNugs (“the Service”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
BugNugs is a bug tracking analytics platform that connects to your existing bug tracking systems (such as Jira) to provide insights and monitoring capabilities. The Service is provided by Canix (“we”, “us”, or “our”).
3. User Accounts
To use the Service, you must authenticate through supported third-party services (such as Atlassian/Jira). You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Data and Privacy
We access and process data from your connected bug tracking systems solely to provide the Service. We do not sell, trade, or otherwise transfer your data to third parties except as described in our Privacy Policy. You retain ownership of your data and may delete your account and associated data at any time.
5. Acceptable Use
You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Service. You may not attempt to gain unauthorized access to any part of the Service or its related systems.
6. Service Availability
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or other operational reasons.
7. Limitation of Liability
The Service is provided “as is” without warranties of any kind. Canix shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
8. Termination
You may terminate your account at any time by using the account deletion feature in the Service. We may terminate or suspend your access to the Service at our discretion, with or without notice, for any reason.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes are posted constitutes acceptance of the modified terms.
10. Contact Information
If you have any questions about these Terms of Service, please contact us through our website at www.canix.com.